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The Realities of Hosting
Competition is fierce in the casino world. Players are at a premium and table games and slot machines are the same the world over. With the vast proliferation of gaming, many casinos are now vying for the same customer base.
If you look at your database, you will find that at least 80% of your income comes from 10% to 20% of your players. With CDC’s guidance, you can make sure your top players are rewarded and given the special attention that will result in higher retention and loyalty. CDC CAN HELP YOU:
• Answer Key Questions before Building Your Program
• Determine How Much It Will Cost
• Set Effective Comp Exceptions for Hosts and Others
• Recapture Old Players
• Determine What Your High-End Players Like and Expect, plus What They Do Not Like
• Create Effective HOST INCENTIVE PROGRAMS Including Individual Bonus and Team Bonus
PLUS . . .
• Staff Training - Including Full Training for Your Hosts on Telemarketing, How To Approach Players, Mailings, and Special Events
• How To Hire A Host
• Player Behavioral Segments
• Common Sense Rules for Your Staff
• Table and Slot High Limit Players
• How Quicker Service Means More Profits
• Ethnic Marketing
For Further Information:
Simon Burden or Jeffrey Compton
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